Terms of Service

Last updated: January 2025

Welcome to Stampet. These Terms of Service ("Terms") govern your access to and use of our digital loyalty platform, website, and related services (collectively, the "Service"). Please read these Terms carefully before using our Service.

1. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

If you are using the Service on behalf of a business or other entity, you represent that you have the authority to bind that entity to these Terms.

2. Description of Service

Stampet provides a digital loyalty platform that enables businesses to create and manage customer loyalty programs. Our Service includes:

  • Digital stamp cards and points-based loyalty programs
  • Customer engagement and reward management tools
  • Analytics and reporting features
  • Customer-facing mobile applications
  • Business management dashboard

3. Account Registration

To use certain features of the Service, you must register for an account. When registering, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorised access or use of your account

You must be at least 18 years old to create an account and use the Service.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service in any way that violates applicable laws or regulations
  • Engage in any fraudulent activity or misrepresent your identity or affiliation
  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Attempt to gain unauthorised access to any part of the Service or other accounts
  • Use the Service to transmit malware, viruses, or other harmful code
  • Scrape, harvest, or collect information about other users without their consent
  • Use the Service for any purpose that is harmful, offensive, or objectionable
  • Resell, sublicense, or commercially exploit the Service without our prior written consent

5. Subscription and Payment

Pricing and Plans

We offer various subscription plans with different features and pricing. Current pricing is available on our website. We reserve the right to change our pricing with reasonable notice.

Billing

By subscribing to a paid plan, you authorise us to charge your payment method on a recurring basis until you cancel. Subscription fees are charged in advance and are non-refundable except as required by law.

Free Trial

We may offer free trials of our paid plans. At the end of the trial period, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends.

Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation, you will retain access to paid features until the end of your current billing period.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by Stampet and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any content you submit, post, or display through the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free licence to use, reproduce, modify, and display such content in connection with operating and improving the Service.

7. Data and Privacy

Our collection and use of personal information is governed by our Privacy Policy. By using the Service, you consent to our data practices as described in the Privacy Policy.

As a business user, you are responsible for ensuring that your collection and use of customer data through the Service complies with applicable data protection laws, including obtaining any necessary consents.

8. Third-Party Services

The Service may contain links to or integrate with third-party websites, services, or applications. We are not responsible for the content, privacy policies, or practices of any third-party services. Your use of third-party services is at your own risk and subject to those services' terms and conditions.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected. We do not guarantee any specific results from the use of the Service.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STAMPET AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

Our total liability to you for any claims arising out of or relating to these Terms or the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Stampet and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any rights of another party.

12. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

You may terminate your account at any time by contacting us or through the account settings. Sections of these Terms that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. General Provisions

  • Entire Agreement: These Terms constitute the entire agreement between you and Stampet regarding the Service.
  • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
  • Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
  • Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

16. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Stampet

Email: [email protected]

United Kingdom