How does a customer add their card to Apple or Google Wallet?

After joining your programme through the free Stampet app, the customer can add their loyalty card to their native wallet. Tapping the add-to-wallet button opens a native prompt. One tap and the pass appears in their wallet alongside their boarding passes and payment cards.

Do customers need to download a separate app?

Customers need the free Stampet app to join loyalty programmes and view their rewards. Once joined, they can add their loyalty card to Apple Wallet or Google Wallet for quick access at the till. The wallet pass lets them show their QR code without opening the Stampet app each time. The app is where they join, track progress, and manage their memberships.

What happens to wallet passes if a customer gets a new phone?

The pass is linked to the customer's Stampet account, not their device. When they get a new phone, they simply add the pass again from the same link. All their stamps, points, and reward history transfer instantly. Nothing is lost when switching devices.

Can customers use their wallet card without internet?

Yes. The QR code on the wallet pass is stored locally on the device. Customers can show their pass for scanning even without a signal, whether underground, at outdoor markets, or anywhere with spotty reception. The pass is always available regardless of connectivity.

How do I scan a customer's wallet pass at the counter?

Use the Stampet staff app on any iOS or Android device. Open the scanner, point it at the customer's pass QR code, and the transaction processes in under a second. No dedicated hardware is required. Your existing smartphone is all you need.

Wallet Integration

Apple & Google Wallet. One tap away, always in their pocket.

After joining through the free Stampet app, customers can add their loyalty card to Apple Wallet or Google Wallet. When they visit, you scan their QR code to add stamps and their progress updates instantly. Quick access at the till, no fumbling required.

89%

Wallet pass retention rate

3.2×

Higher engagement vs app-only

Free

Stampet app for customers

Start for free. It's £0

All features

No credit card required · Wallet integration on every plan

One more stamp for your free coffee

Stampet

The Lunch Press

Apple Wallet

Stamps collected8 / 9

One more stamp for a free sandwich

Pass updated·just now

From first visit to wallet pass in under a minute

Customers download the free Stampet app, join your programme, and add their card to their wallet. From first visit to wallet pass in under a minute.

Customer scans to join

Display a self-join QR code at your counter or share a link online. The customer opens it in the free Stampet app, joins your programme, and adds their loyalty card to their wallet. One tap, done.

You scan at every visit

Open the Stampet staff app and scan the customer's wallet pass QR code. Stamps or points apply in under a second. The pass updates on their screen before they leave the counter.

Rewards notify automatically

When a customer earns a reward, a wallet notification arrives on their lock screen. They know before they even walk back in, with no checking required on either side.

Other platforms

Paper cards get lost or forgotten at home

No reminders when customers are close to a reward

Lost card means lost progress and the customer starts over

Clunky apps with poor user experience

With Stampet Wallet

Card always on their phone, impossible to leave at home

Timely reward notifications appear on the lock screen

Progress lives in the cloud and survives phone changes

Free Stampet app plus wallet pass for quick access

Wallet advantage

Why wallet passes outperform standalone apps

The free Stampet app handles joining and tracking. The wallet pass gives customers instant access at the till, always there, always ready, with no fumbling required.

Instant lock screen access

The loyalty card lives on the lock screen. Customers don't need to open anything. They just tap and show.

Native wallet notifications

Wallet push notifications appear alongside texts and bank alerts, not buried inside a loyalty app.

Always available offline

The QR code is stored locally on the device. It works underground, at festivals, and anywhere without signal.

Auto-updating passes

When a stamp is added or a reward is unlocked, every customer's pass updates automatically with no action needed.

Branded pass design

Your business name, logo, and brand colours appear on the pass. It feels native, not generic.

Works on every device

iPhone uses Apple Wallet. Android uses Google Wallet. Both are pre-installed. No compatibility headaches.

In their pocket.

Always.

89% of customers who add a wallet pass still have it active six months later. That's the loyalty card that never gets thrown away.

Real world impact

Timely notifications turn browsers into buyers

A lunch spot using Stampet adds every customer to their wallet programme at checkout. When a customer is one stamp away from a free sandwich, a notification arrives at 11:30am, right when they're thinking about lunch.

The result? Customers who received that near-reward notification returned 40% more often than those who didn't. The wallet pass put the reminder where it was impossible to miss.

Notifications arrive at the moment of highest intent, near mealtimes, near the shop

Customers see their stamp count at a glance on the wallet pass

Reward redemption rates increase because customers are reminded when it matters

No campaign to send. It fires automatically when the threshold is reached.

Near-reward notification

The Lunch Press

11:30

You're one stamp away from a free sandwich. Pop in today!

40%

More return visits

89%

Pass retention

3.2×

Engagement lift

Frequently asked questions

Wallet integration on every plan

Put your loyalty card in every pocket

No setup fee, no technical work, no dedicated hardware. Wallet passes are live on your first plan, including the free one.

Start for free. It's £0

All features

No credit card required · Wallet passes live on day one