Will Stampet work if many customers still use cash?

Yes. Stampet is completely separate from your payment process. Customers pay however they prefer and show their QR code for your staff to scan. No card payment is required.

Is Stampet suitable for traditional ćevabdžinicas?

Absolutely. Any business with repeat customers benefits from Stampet, whether it's a traditional eatery, a modern café, or a craft shop in Mostar's old town.

Can international tourists use Stampet?

Yes. Customers show their QR code from the Stampet app or wallet pass, and your staff scan it. It's ideal for engaging with the growing number of international tourists visiting Sarajevo, Mostar, and beyond.

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Loyalty Cards in Bosnia and Herzegovina

Digital loyalty programmes for Bosnia and Herzegovina businesses

Launch a digital loyalty programme for your Bosnian business with Stampet. From Sarajevo's cafés to Mostar's craft shops: affordable stamp cards that reward loyal customers.

80K+

Small businesses

Bosnia's independent sector

3.2M

Population

Close-knit consumer communities

10%

E-commerce growth

Digitalisation accelerating

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The Business Landscape in Bosnia and Herzegovina

Bosnian business culture is deeply rooted in hospitality and personal connections. Coffee culture is central to daily life, with the traditional Bosnian coffee ritual acting as a social cornerstone. Independent businesses, from ćevabdžinicas to craft shops, rely heavily on word-of-mouth and repeat customers. Sarajevo and Mostar are increasingly popular tourist destinations.

Small & Medium Enterprises

80,000+

GDP per Capita

$7,100

Key Industries

TourismMetal processingAgriculture & foodWood & furnitureRetailAutomotive parts

Official Languages

Bosnian, Croatian, Serbian

Currency

Bosnia and Herzegovina Convertible Mark (BAM, KM)

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Digital Readiness in Bosnia and Herzegovina

Digital Adoption

Low

Mobile Payments & Digital Commerce

Bosnia and Herzegovina's digital payment infrastructure is developing. Cash remains dominant in many transactions, but card acceptance is growing in urban areas and tourist destinations. Mobile banking adoption is increasing, and the younger population is eager for digital convenience.

10% year-on-year growth

Customer Loyalty in Bosnia and Herzegovina

The Loyalty Landscape

Formal loyalty programmes are rare in Bosnia and Herzegovina. A few larger retail chains offer basic schemes, but the vast majority of businesses have no loyalty infrastructure. Customer loyalty is maintained through personal relationships and quality of service rather than structured programmes.

Consumer Behaviour

Bosnian consumers are deeply loyal to businesses they know and trust. Personal relationships with business owners are highly valued. Price sensitivity is significant, and consumers appreciate tangible rewards. The younger generation, particularly in Sarajevo, is increasingly digital and open to new tools.

Well-Known Loyalty Programmes

Bingo loyalty card

Konzum BiH

The Opportunity for Local Businesses

While large chains may have established loyalty programmes, independent businesses in Bosnia and Herzegovina can now compete with the same digital tools, at a fraction of the cost. Stampet levels the playing field.

Stand out from the competition in Bosnia and Herzegovina

Give your customers a reason to keep coming back with a digital loyalty programme that's easy to set up and free to start.

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Digitise the personal loyalty that already defines Bosnian business culture

Here's why businesses in Bosnia and Herzegovina choose Stampet for their digital loyalty programmes.

Complement the coffee ritual

Bosnia's coffee culture creates naturally loyal customers. Stampet adds a digital layer to those daily rituals, formally rewarding the repeat visits that are already happening.

Capture growing tourism

Sarajevo and Mostar are booming tourist destinations. Stampet helps local businesses engage with international visitors and encourage return trips.

First-mover advantage

With few formal loyalty programmes in the market, early adopters of Stampet can differentiate their businesses and build a loyal customer base before competitors.