--- title: "Smart Campaigns: Automated Loyalty Marketing | Stampet" description: "Automated loyalty campaigns that work while you sleep. Win back lapsed customers, celebrate birthdays, reward VIPs, and drive traffic during slow periods, all on autopilot. Set up in minutes." url: "https://stampet.com/features/smart-campaigns" image: "https://stampet.com/og-image.png" --- Smart Campaigns # The right message at the right time. Automatically. Automated marketing that works while you sleep. Win back lapsed customers, celebrate birthdays, reward your VIPs, and drive traffic during slow periods, all on autopilot. - 26% Win-back rate with automation - 18% Revenue increase from campaigns [Start for free](https://portal.stampet.com) [All features](/features) No credit card required · Free automations included on every plan Automations3 active Win-back Active 30 days inactive → Send offer Sent to 47 customers Birthday Active Day of birthday → Send reward Sent to 12 customers Almost Reward Active 1 stamp away → Send nudge Sent to 83 customers Set once. Run forever. ## From manual effort to effortless retention Most businesses lose customers not because of bad service, but because they go quiet. Smart Campaigns keeps the conversation going automatically. Without automation ✕ Manual outreach eats hours you don't have ✕ Customers slip away before you notice ✕ Birthday rewards forgotten every year ✕ No way to fill quiet periods proactively With Smart Campaigns Campaigns run automatically in the background Win-back triggers re-engage before they churn Every member gets their birthday message, every time Smart automations drive visits when you need them most Real-world example "A fitness studio set up a win-back campaign: if a member hadn't visited in 14 days, they automatically received a personalised offer. This simple automation recovered **23% of at-risk members** in the first month, with zero ongoing effort." - 23% At-risk members recovered in month one Automation Triggers ## Five triggers. Zero ongoing effort. Each automation fires based on real customer behaviour: visit history, reward progress, birthday, and more. Configure once, and Stampet handles the rest indefinitely. ### Win-back Automatically contacts customers who haven't visited in a set number of days: 14, 30, or 60. Set it once, and it fires for every customer who drifts away before they forget you exist. ### Almost Reward Nudges customers who are one or two stamps away from a reward. Customers in sight of a goal visit meaningfully faster, and this single automation consistently pays for itself. ### Welcome Greets new members shortly after they join your programme. A warm, personal welcome drives the all-important second visit, which is the one that turns a first-timer into a regular. ### Milestone Celebrates a customer's nth visit, whether their 10th, 25th, or 50th. These moments of recognition build emotional loyalty that a stamp card alone can never create. ### Birthday A birthday message from a local business you love lands very differently from a corporate email. Configure once, and it runs every year for every member, automatically. Set once. Run forever. No reminders to send, no segments to build, no manual effort. Automations work in the background for every customer, every time. ## Up and running in under five minutes No technical setup, no developer required. Smart Campaigns works with the customer data Stampet already collects from your loyalty programme. 01 ### Choose a trigger Pick from five proven automation triggers (win-back, birthday, milestone, almost-reward, or welcome) and set your conditions. 02 ### Write your message Compose the title and body of your notification. Keep it personal, make it relevant, and include an offer if you like. 03 ### Activate and forget Switch the automation on. Stampet monitors your customer base and fires the message whenever conditions are met, with no input required from you. ## Frequently asked questions ### What automated campaigns are available? ### Can I customise the message for each automation? ### Do automated campaigns count toward my monthly send limit? ### How does the win-back trigger know a customer is lapsing? ### Can I pause or edit an automation after it's running? Automations included on every plan ## Put your retention on autopilot Set up in minutes, runs forever. No campaign manager needed, no ongoing effort, no customers silently slipping away. [Start for free](https://portal.stampet.com) [All features](/features) No credit card required · Free automations included on every plan ```json {"@context":"https://schema.org","@type":"Organization","name":"Stampet","url":"https://stampet.com","logo":"https://stampet.com/logo.svg","description":"Turn first-time visitors into loyal regulars. Digital stamp cards and points programs that customers actually use.","email":"support@stampet.com","foundingDate":"2025","address":{"@type":"PostalAddress","addressLocality":"London","addressRegion":"England","addressCountry":"GB"},"areaServed":{"@type":"Country","name":"United Kingdom"},"sameAs":["https://x.com/stampetapp","https://instagram.com/stampetapp","https://linkedin.com/company/stampetapp"]} ``` ```json {"@context":"https://schema.org","@type":"SoftwareApplication","name":"Stampet","applicationCategory":"BusinessApplication","operatingSystem":"iOS, Android, Web","description":"Turn first-time visitors into loyal regulars. Digital stamp cards and points programs that customers actually use.","url":"https://stampet.com","downloadUrl":"https://apps.apple.com/us/app/stampet-digital-loyalty-card/id6758581424","offers":[{"@type":"Offer","name":"Free","price":"0","priceCurrency":"GBP","description":"1 programme, unlimited scans, wallet integration, 500 push sends per month"},{"@type":"Offer","name":"Starter","price":"9.99","priceCurrency":"GBP","priceSpecification":{"@type":"UnitPriceSpecification","price":"9.99","priceCurrency":"GBP","billingDuration":"P1M"},"description":"Multiple programmes, custom card design, online booking, 2 locations, 5,000 push sends per month"},{"@type":"Offer","name":"Professional","price":"29.99","priceCurrency":"GBP","priceSpecification":{"@type":"UnitPriceSpecification","price":"29.99","priceCurrency":"GBP","billingDuration":"P1M"},"description":"Advanced analytics, smart campaigns, 10 locations, 25,000 push sends per month"}],"publisher":{"@type":"Organization","name":"Stampet","url":"https://stampet.com"}} ``` ```json {"@context":"https://schema.org","@type":"WebSite","name":"Stampet","url":"https://stampet.com","description":"Turn first-time visitors into loyal regulars. Digital stamp cards and points programs that customers actually use.","inLanguage":"en-GB","publisher":{"@type":"Organization","name":"Stampet","url":"https://stampet.com"}} ``` ```json {"@context":"https://schema.org","@type":"Article","headline":"Smart Campaigns: Automated Loyalty Marketing","description":"Automated loyalty campaigns that work while you sleep. Win back lapsed customers, celebrate birthdays, reward VIPs, and drive traffic during slow periods, all on autopilot.","author":{"@type":"Person","name":"Siyavash","jobTitle":"Founder","url":"https://loops-tech.io"},"publisher":{"@type":"Organization","name":"Stampet"},"mainEntityOfPage":{"@type":"WebPage","@id":"https://stampet.com/features/smart-campaigns"},"dateModified":"2026-03-26"} ``` ```json {"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What automated campaigns are available?","acceptedAnswer":{"@type":"Answer","text":"Stampet includes five automation triggers: Win-back (contacts customers who haven't visited in a set number of days), Almost Reward (nudges customers close to their next reward), Welcome (greets new members when they join), Milestone (celebrates a customer's nth visit), and Birthday (sends a birthday reward on their special day). Each is fully configurable: you set the trigger conditions and the message, and Stampet handles the rest."}},{"@type":"Question","name":"Can I customise the message for each automation?","acceptedAnswer":{"@type":"Answer","text":"Yes. Every automation has its own editable title and message body. You can personalise the copy, include a special offer, and adjust the tone to match your brand voice. Automation messages are written by you. Stampet just handles the triggering and delivery."}},{"@type":"Question","name":"Do automated campaigns count toward my monthly send limit?","acceptedAnswer":{"@type":"Answer","text":"Yes. Automated campaigns count toward your monthly recipient-send allowance in the same way as manual campaigns, at one send per customer reached. Transaction notifications (stamp earned, reward unlocked, points updated) are never counted. The free plan includes 500 sends per month, with higher allowances on Starter and Professional."}},{"@type":"Question","name":"How does the win-back trigger know a customer is lapsing?","acceptedAnswer":{"@type":"Answer","text":"The win-back automation monitors the date of each customer's most recent visit. You set a threshold, for example 14 or 30 days, and when a customer exceeds that period without returning, Stampet automatically sends them your configured win-back message. The trigger fires once per customer per lapse period, so they won't receive repeated messages if they haven't responded."}},{"@type":"Question","name":"Can I pause or edit an automation after it's running?","acceptedAnswer":{"@type":"Answer","text":"Yes. You can pause, edit, or permanently deactivate any automation at any time from your dashboard. Editing a running automation updates the message for future triggers. Customers who already received the previous version are unaffected. Pausing halts new sends without deleting your configuration."}}]} ``` ```json {"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://stampet.com"},{"@type":"ListItem","position":2,"name":"Features","item":"https://stampet.com/features"},{"@type":"ListItem","position":3,"name":"Smart Campaigns","item":"https://stampet.com/features/smart-campaigns"}]} ```