--- title: "Customer Reviews: Build Trust and Attract New Customers | Stampet" description: "Let customers leave verified reviews after visiting your business. Show star ratings on your profile, reply publicly, and build trust with new customers. Available on all plans." url: "https://stampet.com/features/customer-reviews" image: "https://stampet.com/og-image.png" --- Customer Reviews # Build trust with verified reviews from real customers Only customers who have actually visited your business can leave a review. Star ratings appear on your profile, in the discovery network, and on search engines, helping new customers choose you with confidence. Verified Only real customers can review Public Visible on your profile Free Included on all plans [Get started free](https://portal.stampet.com) [All features](/features) No credit card required · Reviews included on all plans Customer Reviews 4.8 (47 reviews) S Sarah M. Absolutely love this place! Great coffee and the loyalty card is so easy to use. Business reply: Thank you, Sarah! See you again soon. J James T. Quick service and friendly staff. Already on my 3rd stamp! A Aisha K. Best salon in the area. Love the rewards programme too. 3 new reviews this week ## How reviews work on Stampet Reviews are tied to real transactions, so every rating comes from a genuine customer who has visited your business. 01 ### Customer visits your business When a customer earns a stamp or point at your business, they become eligible to leave a review. Only verified visitors can review, so every review is genuine. 02 ### They rate and review From your business profile in the Stampet app, customers tap to leave a 1 to 5 star rating with an optional written review. They can edit their review at any time. 03 ### You reply and engage Reply publicly from your dashboard to thank customers or address feedback. Your replies show on your profile, demonstrating that you value customer input. ### Social proof that brings new customers through the door Customers trust reviews from real people. When your Stampet profile shows genuine, verified ratings, new customers feel confident choosing you over competitors without reviews. Reviews appear on your profile in the Stampet app and on stampet.com Star ratings show in the discovery network, helping you stand out Only verified visitors can review, so your rating reflects real experiences Reply publicly to show that you value customer feedback Review overview Average rating4.8 / 5 Total reviews47 Reviews with text39 (83%) Replies sent34 (72%) Reviews this month8 5 32 4 10 3 3 2 1 1 - 1 Rating distribution Reviews ## Everything you need to manage reviews Verified reviews, public replies, and moderation tools, all included on every plan. ### Verified reviews only Only customers who have earned a stamp or point at your business can leave a review. No fake or anonymous reviews. ### Star ratings on your profile Your aggregate rating and individual reviews appear on your Stampet profile, the discovery network, and your website listing. ### Public replies Reply to any review directly from your dashboard. Your response appears publicly beneath the review. ### Visible everywhere Reviews appear on the Stampet app, the discovery network, and your public business page on stampet.com. ### Report inappropriate content Flag reviews that contain spam or inappropriate content. Our team reviews reports and removes violations. ## Reviews that customers and search engines trust Unlike open review platforms where anyone can post, Stampet reviews are verified by transaction data. Every reviewer has physically visited your business, which makes your ratings more credible. Every review is tied to at least one verified transaction at your business One review per customer prevents review bombing and duplicate submissions Customers can update their review, but cannot create multiple reviews for the same business Businesses can report inappropriate reviews for team moderation Stampet reviews vs open platforms Verified by transaction Stampet Others× One review per customer Stampet Others× Business can reply Stampet Others Free on all plans Stampet Others× No fake review risk Stampet Others× ## Frequently asked questions ### Who can leave a review? ### Can customers edit their review? ### How do I reply to reviews? ### What if someone leaves an inappropriate review? ### Which plan includes reviews? Included on every plan, including free ## Start collecting reviews today Create your Stampet account and your customers can start leaving reviews straight away. No setup required. [Get started free](https://portal.stampet.com)[All features](/features) ```json {"@context":"https://schema.org","@type":"Organization","name":"Stampet","url":"https://stampet.com","logo":"https://stampet.com/logo.svg","description":"Turn first-time visitors into loyal regulars. Digital stamp cards and points programs that customers actually use.","email":"support@stampet.com","foundingDate":"2025","address":{"@type":"PostalAddress","addressLocality":"London","addressRegion":"England","addressCountry":"GB"},"areaServed":{"@type":"Country","name":"United Kingdom"},"sameAs":["https://x.com/stampetapp","https://instagram.com/stampetapp","https://linkedin.com/company/stampetapp"]} ``` ```json {"@context":"https://schema.org","@type":"SoftwareApplication","name":"Stampet","applicationCategory":"BusinessApplication","operatingSystem":"iOS, Android, Web","description":"Turn first-time visitors into loyal regulars. 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Digital stamp cards and points programs that customers actually use.","inLanguage":"en-GB","publisher":{"@type":"Organization","name":"Stampet","url":"https://stampet.com"}} ``` ```json {"@context":"https://schema.org","@type":"Article","headline":"Customer Reviews: Build Trust and Attract New Customers","description":"Let customers leave verified reviews after visiting your business. Show star ratings on your profile, reply publicly, and build trust with new customers.","author":{"@type":"Person","name":"Siyavash","jobTitle":"Founder","url":"https://loops-tech.io"},"publisher":{"@type":"Organization","name":"Stampet"},"mainEntityOfPage":{"@type":"WebPage","@id":"https://stampet.com/features/customer-reviews"},"dateModified":"2026-03-27"} ``` ```json {"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"Who can leave a review?","acceptedAnswer":{"@type":"Answer","text":"Only customers who have visited your business and earned at least one stamp or point can leave a review. This prevents fake reviews and ensures every review comes from a genuine customer."}},{"@type":"Question","name":"Can customers edit their review?","acceptedAnswer":{"@type":"Answer","text":"Yes. Customers can update their rating and text at any time. Each customer can leave one review per business, which they can edit whenever they like."}},{"@type":"Question","name":"How do I reply to reviews?","acceptedAnswer":{"@type":"Answer","text":"You can reply to any review from the Reviews page in your Stampet dashboard. Your reply appears publicly beneath the customer's review on your business profile."}},{"@type":"Question","name":"What if someone leaves an inappropriate review?","acceptedAnswer":{"@type":"Answer","text":"You can report any review that contains inappropriate content, spam, or violates our guidelines. Our team reviews reported reviews and removes those that breach the rules."}},{"@type":"Question","name":"Which plan includes reviews?","acceptedAnswer":{"@type":"Answer","text":"Customer reviews are available on all Stampet plans, including the free plan. There is no limit on the number of reviews you can receive."}}]} ``` ```json {"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://stampet.com"},{"@type":"ListItem","position":2,"name":"Features","item":"https://stampet.com/features"},{"@type":"ListItem","position":3,"name":"Customer Reviews","item":"https://stampet.com/features/customer-reviews"}]} ```